Question

Failed to create integration: No bot service account found for this integration.

Forum|Forum|8 days ago
April 25, 2026
0 replies
14 views

suman194
New Participant

Getting the below error while creating new ticket configuration with ServiceNow connector and saving the configuration. There is no issue with the service account and SN connector.

Failed to create integration: No bot service account found for this integration. Please configure a bot service account in identity settings for this integration.

Failed to create integration: No bot service account found for this integration.

Error Code: 14128

If the error persists, please contact the support team with the following trace ID - F4z2BWmyKWu2peJ0

Error Code: 14128

If the error persists, please contact the support team with the following trace ID - F4z2BWmyKWu2peJ0

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