Will Events be retired with Agent Studio Classic?

Forum|Forum|11 months ago
September 24, 2025
1 reply
61 views

The recent Agent Studio Updates & Next Steps email mentions Agent Studio (Classic) will be retiring in the H1 2026. Will Events be a part of this retirement or will they move to Agent Studio? If so, are Webhooks the intended replacement for Events?

We use Events in many messaging campaigns and would like to plan for the future.

Agent Studio

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Best answer by Kevin Mok

Hi @glamb - To answer your question, Webhooks are the planned replacement for Events, as they are much more powerful and offer greater extensibility than Events.

Kevin MokAnswer

Community Manager

Hi @glamb - To answer your question, Webhooks are the planned replacement for Events, as they are much more powerful and offer greater extensibility than Events.

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