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Webhook Greeting

  • February 9, 2026
  • 1 reply
  • 5 views

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Hi team, 

I am building a workflow using the notify action with a webhook listener. I want to send a message to the end user that is preceded by a greeting. When using the classic events, there was an option to use a greeting (Hi, {{name}}). Is this something that we can turn on with the new webhook listeners? If not, what would be the best way to implement this? 

1 reply

rgeroulo
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  • Employee
  • February 9, 2026

Hi ​@justinrous!

The incoming webhook will pass over a body that contains data on who to send the notify action to. There are a few ways to then get the users first name and dynamically add it to your Message object:

  1. Provide it directly in the webhook body and then use it in a RENDER() method to dynamically add it to your notify Message
  2. Provide the email of the user in your webhook body and use mw.get_user_by_email to get the Moveworks user object so you have the first_name field. Then use it in a RENDER() method to dynamically add it to your notify Message.
  3. Based on the email field provided, you can string SPLIT() the email and grab the first name. This will only work if the emails are in a format like the following: john.smith@company.com

Here is our DSL Reference that contains more examples on how to use RENDER() and SPLIT(). Also, here is an example of RENDER() being used to dynamically add in the first name field after using mw.get_user_by_email

Best,

Ryan