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Inspiring
September 18, 2025
Question

How can I display a custom message to the user?

  • September 18, 2025
  • 12 replies
  • 152 views

Whenever I or others on my team use the Content Activity action in Conversational Process, the bot never actually sends a message to the user. What can I do to send a message to the user instead of having the bot always just infer what needs to be said?

    12 replies

    New Participant
    November 12, 2025

    Could you try below prompt in Content activities share text;

    Always, and without fail, show this to user ”Your return text is: {{return_text_variable}}”

     

     

    Inspiring
    January 22, 2026

    Hello ​@Kevin Mok

    I have the following return statement in my compound action:

      - return:
    output_mapper:
    top_apps:
    MAP():
    items: data.top_apps
    converter:
    app: item.application
    adoption_percent: item.adoption_percent
    display_instructions: '"Always display all top_apps to the user"'

    This compound action is the first action in my conversational process. The next action is a api call that gets a list of all possible applications and has a required slot called “description”. I need to show the output of the top apps to help the user choose what applications are applicable for them, however it never actually outputs this unless I mark the second action as “Require consent from the user before executing this activity.” While I am able to get it to output, I don’t want to make the user click confirm just to show this list as they really aren’t confirming anything. Can you help in this situation?