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rajeev.saraf
Known Participant
April 16, 2026
Solved

Employee new communication

  • April 16, 2026
  • 2 replies
  • 108 views

Hi All,

 

How can I configure the “New Hire” functionality is employee comms.

At the moment, our new users are being identified from ServiceNow user records, the condition will look like following

  • created : today
  • user type is not functional OR external

Regards,

Rajeev

 

 

Best answer by Kevin Mok

Hey ​@rajeev.saraf - I highly recommend you take a look at this doc to get familiar 

2 replies

Kevin Mok
Kevin MokAnswer
Community Manager
April 16, 2026

Hey ​@rajeev.saraf - I highly recommend you take a look at this doc to get familiar 

rajeev.saraf
Known Participant
April 17, 2026

Hi ​@Kevin Mok , thanks for the response, Now I know what to configure.

Rajeev