Adding/Removing Users to Distribution Lists/Shared email box

Hey ​@SG1 - if you are using a compound action as you mentioned there’s no need to do any intercepting. You can add a `switch` expression after your `mw_generic_approval_request` action that checks if the request was approved or denied and then send a message to a user with `notify`

 

hi SG1, i used the generic approval in a previous Agent Studio plugin and this was the exact behavior i was after. i used a compound action because the steps run asynchronously and i had many of them, so i needed a way for the plugin not to timeout. when the approval was generated, it sent to the target “approver” (i used one of the built in attributes “MANAGER” for my use case), and i had our bot update the user when the approval had been sent. when the approver approved/denied, i also had an update sent to the user so they were aware.

if i remember correctly, the approval hangs for 72hrs before it times out? someone will probably correct me on that. hope that’s helpful!

hi ​@chaney.zimmerman ,

Thank you for your quick reply. One important question,how can we send a update to the user on the approver’s approval or denial?

hi ​@SG1 ! in our case we used what ​@Kevin Mok mentioned above, i think i was typing my reply as he sent his message as well 😅

in the approval action, i used the “progress_update” arg to send a “on_pending” message once the approval had been sent to the approver that informed the requestor the process was waiting on the approval. then sent an “on_complete” message to let the requestor know the approver had either approved or denied. immediately after the approval action though, is a switch expression that waits on the “data.approval_result” (or whatever you name the output of your approval to) to resolve, which is what Kevin suggested above.

it may be better to use the “notify” action as Kevin mentioned, though, thinking about it now. that would ensure that the notification comes to the user after the approval step is finished :) 

hi ​@Kevin Mok ,

Does Microsoft Graph provides API’s for all kind of DL’s to add/remove a user?

If not, what kind of DL’s are restricted. If you could share that information, that would be really helpful.

Hey ​@SG1 - I don't have a list of what API endpoints Microsoft Graph has. I would definitely recommend that you look at their documentation or ask an AI such as ChatGPT to give you a rundown of what you can do and cannot do. 

I also cannot tell you about what DLs are restricted. That's mostly Microsoft Graph landscape so you may have to do some digging there 

sure ​@Kevin Mok .Thanks.