We are rolling out a new Enterprise Search plugin in AI Assistant for all US and EU customers, which uses an upgraded and scale-ready search and relevance ML system that can find the most relevant content across millions of documents, returning more relevant results in every interaction.
The Enterprise Search plugin will replace the current Knowledge Search plugin.
All customers in US and EU regions will be migrated to the Enterprise Search plugin by March 2, 2026 as a platform-level change. All of your organization's internal content (files, knowledge and FAQs) will be available automatically, and no action is required from customers.
This platform update is a prerequisite for Moveworks Enterprise Search.
When will the Enterprise Search plugin be available?
US customers
Thursday, January 22: Early access for customers to try the Enterprise Search plugin
Tuesday, February 24: All US customers will be automatically switched to the enterprise search plugin
EU customers
Thursday, February 5: Early access available for customers to try the Enterprise Search plugin
Tuesday, March 3: All EU customers will be automatically switched to the enterprise search plugin
Please fill out the form below to register your interest for early access.
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For current customers who manage their engagement with Moveworks, please login or create your account with the customer button below. For Moveworks Partners, please login or create your account with the partner button below.
For current customers who manage their engagement with Moveworks, please login or create your account with the customer button below. For Moveworks Partners, please login or create your account with the partner button below.